Community Guidelines

Last Updated: July 2026

These guidelines apply to any interaction you have with Umme Habiba Clinical Psychology Services outside of a formal clinical session — including messages sent via WhatsApp or our contact form, comments or messages on our Facebook, Instagram, or YouTube pages, and any group setting we may run in the future (such as a parent support session).

Respectful Communication

We ask everyone contacting us — whether a current client, a prospective client, or a visitor to our social media pages — to communicate respectfully. We reserve the right to not respond to, and to block or remove, messages or comments that are abusive, harassing, discriminatory, or threatening toward Umme Habiba, her staff, or other families.

Confidentiality in Shared or Group Settings

If you ever participate in a group session, parent workshop, or similar setting run by this practice, please treat what other parents or families share as strictly confidential and do not repeat it outside that setting, in the same way we protect your own family’s confidentiality.

Public Comments and Social Media

If you comment publicly on our social media pages, please avoid sharing detailed personal or clinical information about your child in that public space — send it to us privately by WhatsApp, email, or through our contact form instead, where it can be handled confidentially.

Testimonials

If you choose to share a testimonial about your experience for us to publish on this website or our social pages, we will only use it with your clear permission, and you’re welcome to ask us to remove it at any time by contacting info@ummehabibapsychology.com.

This Is Not a Crisis or Emergency Channel

WhatsApp, email, and social media messages to this practice are not monitored 24/7 and are not a substitute for emergency services. If you or your child are in crisis, please contact your local emergency number or nearest hospital emergency department, not our social media pages or WhatsApp.

Enforcement

We reserve the right to block, mute, or stop responding to anyone who repeatedly disregards these guidelines, without affecting any ongoing clinical care obligations we may separately have to an existing client.