Support Center
Frequently Asked Questions
Evidence-based strategies, professional advice, and supportive resources to help nurture your child’s mental well-being and clinical development.
General Questions
How long does a typical assessment take?
A typical psychological assessment usually takes 60 to 90 minutes, depending on the purpose of the evaluation and the individual’s needs. Some comprehensive assessments may require additional sessions to ensure accurate results. Our psychologist takes the time to understand concerns thoroughly, observe behaviour, and use evidence-based assessment tools before providing personalized recommendations and a detailed feedback plan. We focus on quality over speed to ensure every assessment is accurate, supportive, and tailored to the individual.
Do I need a doctor's referral?
No, a doctor’s referral is not required to book a psychological assessment or counselling session. You can schedule an appointment directly if you have concerns about yourself or your child. However, if you have been referred by a doctor, school, or another healthcare professional, you are welcome to bring any relevant reports or documents, as they can help provide a more comprehensive understanding of your needs.
Are the assessments valid for school adjustments?
Yes, our psychological assessments are conducted using standardized, evidence-based tools and can support recommendations for appropriate school accommodations when needed. The assessment report provides detailed insights into a child’s strengths, challenges, and learning needs, which can be shared with schools to help guide educational planning. The acceptance of assessment reports for specific adjustments or accommodations may vary depending on the individual school’s policies and requirements.
Do you provide online therapy sessions?
Yes, we offer secure and confidential online therapy sessions for children, adolescents, adults, and parents. Online counselling provides the same professional support as in-person sessions, making it easier to access therapy from the comfort of your home. It is an effective option for individuals with busy schedules, those living outside Lahore, or anyone who prefers virtual care. Appointments can be scheduled at a convenient time to meet your needs.Yes, we offer secure, high-quality video consultations for families who cannot visit our clinic in person, including those living abroad.
Autism Support
What is an autism assessment?
An autism assessment is a comprehensive psychological evaluation used to determine whether a child, teenager, or adult meets the criteria for Autism Spectrum Disorder (ASD). A licensed psychologist evaluates communication skills, social interaction, behavior, developmental history, and daily functioning using clinical interviews, observations, and standardized assessment tools. The goal is to provide an accurate diagnosis and recommend the most appropriate support and treatment plan.
What are the early signs of autism in children?
Early signs of autism can appear during infancy or early childhood, although every child develops differently. Common signs include:
- Limited eye contact
- Delayed speech or language development
- Difficulty responding to their name
- Limited interest in social interaction
- Repetitive behaviors such as hand flapping or rocking
- Strong preference for routines
- Sensitivity to sounds, lights, or textures
- Difficulty expressing emotions or understanding others’ feelings
- Limited pretend or imaginative play
If your child shows several of these signs, an autism assessment can help determine whether further evaluation is needed.
At what age should a child be assessed for autism?
Children can be assessed for autism as early as 18 to 24 months if developmental concerns are present. Early assessment allows children to receive timely intervention, which can significantly improve communication, learning, social skills, and overall development. However, autism can also be diagnosed in older children, teenagers, and adults.
How is autism diagnosed by a psychologist?
A psychologist diagnoses autism through a detailed psychological assessment rather than a single medical test. The assessment usually includes:
- Clinical interviews with parents or caregivers
- Developmental and medical history review
- Behavioral observations
- Standardized autism assessment tools
- Communication and social interaction evaluation
- Cognitive and adaptive functioning assessments (when appropriate)
The psychologist compares the findings with internationally accepted diagnostic criteria before making a diagnosis.
ADHD Support
How long does an ADHD assessment take?
The duration of an ADHD assessment depends on the individual’s age and specific needs. Most ADHD assessments take between 2 and 4 hours, either in a single session or multiple appointments. Additional time may be needed to review questionnaires, analyze test results, and prepare a comprehensive psychological report.
Can adults get an ADHD assessment in Lahore?
Yes. Adults can undergo a professional ADHD assessment in Lahore. Many adults are diagnosed later in life after experiencing long-term difficulties with attention, organization, time management, or impulsive behavior. An adult ADHD assessment helps identify these challenges and provides recommendations for therapy, lifestyle strategies, and other appropriate treatment options.
How much does an ADHD assessment cost in Lahore?
The cost of an ADHD assessment in Lahore varies depending on the clinic, the psychologist’s experience, and the number of assessment sessions required. Because every assessment is personalized, it is best to contact the clinic directly for the latest pricing and appointment information.
How can I book an ADHD assessment with a psychologist in Lahore?
Booking an ADHD assessment is simple. You can contact the clinic by phone, WhatsApp, or through the online appointment form on the website. The clinic staff will help you schedule a convenient appointment and explain the assessment process, required documents, and consultation details before your visit.
Therapy & Support
What happens during the first parent counselling session?
During the first session, the psychologist will discuss your concerns, your child’s developmental and family history, current challenges, and your parenting goals. You will have the opportunity to ask questions, and together you will develop an individualized plan to address your family’s specific needs.
Do you provide online parent counselling?
Yes. We offer secure online parent counselling sessions for families who prefer virtual appointments or are unable to visit the clinic. Online counselling provides the same professional guidance and support while allowing parents to attend sessions from the comfort of their home.
Is parent counselling confidential?
Yes. Parent counselling is confidential, and your privacy is respected throughout the counselling process. Information shared during sessions is kept private, except in situations where disclosure is required by law or necessary to protect the safety of the child or others.
How much does parent counselling cost in Lahore?
The cost of parent counselling varies depending on the type of session and its duration. Please contact our clinic for the latest consultation fees and appointment availability. Our team will be happy to provide detailed pricing information before you book your session.
Booking & Fees
How can I book an appointment?
You can book an appointment by calling us, sending a WhatsApp message, or filling out the appointment form on our website. Our team will confirm your preferred date and time.
What are your consultation and assessment fees?
Our consultation and assessment fees vary depending on the type of service you need. Please contact us for the latest fee details and available appointment options.
Do I need to pay in advance to confirm my appointment?
In some cases, advance payment may be required to confirm your appointment. Our team will inform you about the payment process when you book your session.
What is your cancellation or rescheduling policy?
Online Sessions
What is online counselling?
Online counselling is a professional mental health service that allows you to speak with a licensed psychologist through secure video or audio sessions from the comfort of your home. It provides the same professional support as in-person therapy while offering greater flexibility and convenience. Online counselling can help with anxiety, depression, stress, relationship problems, trauma, grief, self-esteem, and many other emotional or psychological concerns.
Is online counselling as effective as face-to-face therapy?
Yes. Research has shown that online counselling can be just as effective as face-to-face therapy for many mental health conditions, including anxiety, depression, stress, and relationship issues. The effectiveness of therapy depends on factors such as the client’s commitment, the therapeutic relationship, and the treatment approach rather than the location of the session. Many clients find online therapy convenient, comfortable, and easier to fit into their daily routines.
Who can benefit from online counselling?
Online counselling is suitable for teenagers, adults, couples, and families seeking professional psychological support. It is especially beneficial for people who:
- Live in different cities or remote areas
- Have busy work or study schedules
- Prefer receiving therapy from home
- Have mobility or transportation challenges
- Experience anxiety about visiting a clinic
- Travel frequently
- Need confidential mental health support
A psychologist can determine whether online counselling is appropriate for your individual needs during the initial consultation.
Do you offer online counselling across Pakistan?
Yes. We provide secure and confidential online counselling services to clients across Pakistan. Whether you are in Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, or any other city, you can receive professional psychological support through scheduled online sessions without visiting the clinic.
General Questions
How can I book an appointment with your psychologist in Lahore?
Booking an appointment is simple. You can contact us through our website, call our clinic, send us a WhatsApp message, or fill out the online appointment form. Our team will help you schedule a convenient time for an in-person consultation in Lahore or an online therapy session anywhere in Pakistan.
How many therapy sessions will I need to see improvement?
The number of therapy sessions varies from person to person depending on your concerns, treatment goals, and progress. Some individuals notice positive changes within a few sessions, while others may benefit from longer-term therapy. Your psychologist will regularly review your progress and recommend the most suitable treatment plan
Is everything discussed during therapy confidential?
Yes. Confidentiality is one of the most important principles of psychological counselling. Everything discussed during your therapy sessions remains private and confidential, except in rare situations where disclosure is legally required to protect your safety or the safety of others. Your privacy is always treated with the highest level of professionalism.
Do you offer online counselling sessions across Pakistan?
Yes. We provide secure and confidential online counselling sessions for clients throughout Pakistan. Whether you live in Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, or any other city, you can receive professional psychological support from the comfort of your home.
Autism Support
What happens during an autism assessment?
During an autism assessment, the psychologist gathers detailed information about the individual’s developmental history, communication, social behavior, learning abilities, and daily functioning. Depending on the person’s age, the assessment may include interviews, structured observations, standardized psychological tests, and questionnaires completed by parents, caregivers, or teachers. After completing the evaluation, the psychologist explains the findings and discusses the next steps.
How long does an autism assessment take?
The length of an autism assessment depends on the individual’s age and specific needs. Most assessments take 2 to 4 hours, which may be completed in one or multiple sessions. Additional time may be required to review questionnaires, analyze assessment results, and prepare a detailed psychological report.
Can adults get an autism assessment?
Yes. Adults can undergo a professional autism assessment if they have experienced lifelong challenges with communication, social interaction, sensory sensitivities, or repetitive behaviors. Many adults seek an assessment to better understand themselves, improve relationships, access workplace accommodations, and receive appropriate psychological support.
What happens after an autism diagnosis?
After an autism diagnosis, the psychologist explains the assessment results and develops an individualized support plan based on the person’s strengths and needs. Recommendations may include:
- Behavioral therapy
- Speech and language therapy
- Occupational therapy
- Social skills training
- Parent guidance and family support
How much does an autism assessment cost in Lahore?
The cost of an autism assessment in Lahore varies depending on the clinic, the psychologist’s experience, and the type of assessment required. Since every evaluation is personalized, it is best to contact the clinic directly for current consultation fees and appointment details.
ABA Support
What is ABA therapy?
- ABA (Applied Behavior Analysis) therapy is an evidence-based approach that helps children develop communication, social, learning, and daily living skills while reducing challenging behaviours through positive reinforcement.
Who can benefit from ABA therapy?
- ABA therapy is primarily designed for children with autism spectrum disorder (ASD), but it can also benefit children with developmental delays, behavioural challenges, and difficulties with communication or social skills.
Can adults get an autism assessment?
Yes. ABA therapy is one of the most researched and effective interventions for children with autism. It helps improve communication, social interaction, independence, and adaptive behaviours through structured, individualized programs.
At what age should ABA therapy begin?
Early intervention is recommended, ideally between the ages of 2 and 6 years. However, ABA therapy can be beneficial for older children and adolescents based on their individual needs.
What happens during an ABA therapy session?
Each session includes structured activities, play-based learning, skill-building exercises, and positive reinforcement. Therapy goals are tailored to the child’s developmental level and individual needs.
ADHD Support
What is an ADHD assessment?
An ADHD assessment is a comprehensive psychological evaluation used to determine whether a person has Attention-Deficit/Hyperactivity Disorder (ADHD). During the assessment, a licensed psychologist reviews symptoms, medical and developmental history, behavior patterns, academic or work performance, and daily functioning. Standardized questionnaires, interviews, and psychological tests may also be used to provide an accurate diagnosis and personalized treatment recommendations.
What are the common signs and symptoms of ADHD in children and adults?
ADHD symptoms can vary depending on age, but they generally fall into three categories: inattention, hyperactivity, and impulsivity.
Common symptoms in children include:
- Difficulty paying attention
- Easily distracted
- Forgetting homework or school tasks
- Excessive talking or fidgeting
- Trouble sitting still
- Acting without thinking
- Difficulty following instructions
Common symptoms in adults include:
- Poor time management
- Difficulty staying organized
- Frequently losing important items
- Trouble focusing at work
- Restlessness
- Impulsive decision-making
- Forgetfulness in daily activities
If these symptoms affect school, work, or relationships, an ADHD assessment is recommended.
Who should get an ADHD assessment?
An ADHD assessment is recommended for children, teenagers, and adults who experience ongoing difficulties with attention, concentration, hyperactivity, or impulsive behavior. If these symptoms interfere with academic performance, workplace productivity, relationships, or everyday life, a professional psychological evaluation can help determine whether ADHD is the underlying cause.
How is ADHD diagnosed by a psychologist?
A psychologist diagnoses ADHD through a detailed psychological assessment rather than a single test. The process usually includes:
- A clinical interview
- Medical and developmental history review
- Behavioral observations
- Standardized ADHD rating scales
- Psychological testing when necessary
- Information from parents, teachers, or family members (for children)
The psychologist compares the symptoms with internationally recognized diagnostic criteria to ensure an accurate diagnosis.
Therapy & Support
How can parent counselling improve child behaviour?
Parent counselling helps parents understand the reasons behind their child’s behaviour and teaches effective, evidence-based parenting techniques. By learning positive communication, consistent discipline, emotional support, and problem-solving strategies, parents can reduce challenging behaviours, improve cooperation, and encourage healthy emotional development
What parenting challenges do you help with?
We support parents with a wide range of challenges, including:
- Tantrums and emotional outbursts
- Aggressive or defiant behaviour
- Anxiety and emotional difficulties
- ADHD and autism-related parenting concerns
- Sibling rivalry
- Bedtime and routine problems
- School and academic issues
- Screen time management
- Building positive communication
- Strengthening parent-child relationships
Our approach is tailored to the unique needs of each child and family.
Can both parents attend counselling together?
Yes. We encourage both parents to attend counselling whenever possible, as working together often leads to better outcomes for the child. Joint sessions help parents develop consistent parenting strategies, improve communication, and work as a team to support their child’s development.
What happens during the first parent counselling session?
During the first session, the psychologist will discuss your concerns, your child’s developmental and family history, current challenges, and your parenting goals. You will have the opportunity to ask questions, and together you will develop an individualized plan to address your family’s specific needs.
Do you provide online parent counselling?
Yes. We offer secure online parent counselling sessions for families who prefer virtual appointments or are unable to visit the clinic. Online counselling provides the same professional guidance and support while allowing parents to attend sessions from the comfort of their home.
Psychological Assessment
What is a psychological assessment?
A psychological assessment is a comprehensive evaluation that uses interviews, standardized tests, and observations to understand a person’s cognitive, emotional, behavioural, and psychological functioning.
Who should get a psychological assessment?
Anyone experiencing learning, behavioural, emotional, developmental, or mental health concerns can benefit from a psychological assessment. It is suitable for both children and adults.
What conditions can psychological assessments identify?
Psychological assessments can help identify ADHD, autism, learning difficulties, anxiety, depression, intellectual disabilities, behavioural concerns, and other cognitive or emotional conditions.
What tests are included in a psychological assessment?
The assessment may include intelligence (IQ) tests, cognitive and memory assessments, behavioural rating scales, personality questionnaires, achievement tests, and clinical interviews, depending on your needs.
How long does a psychological assessment take?
The duration varies based on the type of assessment, but most psychological assessments take between 2 to 4 hours, which may be completed in one or more sessions.
Online Sessions
When should I consider online counselling?
You should consider online counselling if you are experiencing stress, anxiety, depression, relationship difficulties, work-related pressure, grief, low self-esteem, or other emotional challenges. It is also an excellent option if you prefer the convenience of receiving professional psychological support from home, have a busy schedule, or cannot easily visit a clinic. A psychologist can help determine the most appropriate treatment plan based on your individual needs.
What mental health concerns can online counselling help with?
Online counselling can help with a wide range of mental health concerns, including anxiety, depression, stress, panic attacks, relationship issues, grief, trauma, anger management, emotional regulation, self-esteem, and work or academic stress. Your psychologist will create a treatment plan based on your individual needs.
Who is online counselling suitable for?
Online counselling is suitable for teenagers, adults, couples, and families seeking professional mental health support. It is especially beneficial for people who cannot attend in-person sessions due to distance, mobility issues, travel, or busy work and study schedules.
Can I attend online counselling from anywhere in Pakistan?
Yes. We provide secure online counselling services to clients across Pakistan. Whether you live in Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, or any other city, you can access professional psychological support from your preferred location.
How should I prepare for my first online therapy session?
Before your session, choose a quiet and private space with a stable internet connection. Make sure your device is fully charged, test your camera and microphone, and prepare any questions or concerns you would like to discuss with your psychologist.
Book & Fee
How can I book an appointment?
You can book an appointment by calling us, sending a WhatsApp message, or filling out the appointment form on our website. Our team will confirm your preferred date and time.
Do I need a referral to book an appointment?
No. You do not need a doctor’s referral. You can book an appointment directly with our clinic.
How much does a consultation cost?
Consultation fees vary depending on the service you require. Please contact us for the latest fee details.
How much do assessments cost?
Assessment fees depend on the type and complexity of the assessment. Contact our team for a personalised quote.
Do you offer online appointments?
Yes. We provide secure online consultations for selected psychological services, making it convenient for clients who cannot visit the clinic.
What payment methods do you accept?
We accept cash, bank transfers, and other available payment methods. Our team will provide payment details when you book your appointment.
Still have questions?
Our team is ready to help you navigate this journey. Reach out for a quick, confidential chat.